Privacy Policy

1. Introduction

Welcome to Savia ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our corporate training platform.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.

2. Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide when you:

• Register for an account (name, email address, company name)
• Enroll in courses
• Complete your user profile
• Contact us through forms or email
• Participate in assessments or surveys

Information Automatically Collected

When you access our platform, we automatically collect certain information, including:

• Device and browser information
• IP address and location data
• Course progress and completion data
• Time spent on modules and assessments
• Interaction patterns within the platform

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our training platform
• Track your learning progress and issue certificates
• Personalize your learning experience
• Generate analytics and reports for your organization
• Communicate with you about courses, updates, and support
• Improve our platform and develop new features
• Comply with legal obligations

4. Sharing Your Information

We may share your information in the following situations:

• With Your Organization: If you access our platform through an enterprise account, your employer or organization may have access to your learning progress and completion records.
• Service Providers: We may share information with third-party vendors who perform services on our behalf (hosting, analytics, email delivery).
• Legal Requirements: We may disclose information where required by law or to protect our rights.
• Business Transfers: In connection with any merger, acquisition, or sale of assets.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information for longer periods as required by law or for legitimate business purposes, such as maintaining learning records and certificates.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt out of marketing communications

To exercise these rights, please contact us at the email address provided below.

8. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Keep you logged in to your account
• Remember your preferences
• Track course progress
• Analyze platform usage

You can control cookies through your browser settings, but disabling cookies may limit platform functionality.

9. Third-Party Services

Our platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Children's Privacy

Our platform is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us:

• Email: privacy@learningplatform.com
• Contact Form: Contact Us