Feedback That Works
Overcome feedback barriers and build a culture of continuous improvement.
About This Course
Break through the feedback barrier that holds most managers back. Learn proven frameworks for delivering constructive feedback, techniques for receiving feedback without defensiveness, and strategies for building a continuous feedback culture.
What You'll Learn
- Overcome common barriers to giving feedback
- Deliver constructive feedback using proven frameworks
- Receive feedback without defensiveness
- Build a continuous feedback culture on your team
Course Content
Breaking the Feedback Barrier
GPS recalculation - feedback as helpful redirection. Barriers: fear of conflict, not wanting to hurt feelings.
Frameworks That Work
SBI, STAR, and Radical Candor approaches comparison. Vague vs. specific feedback examples. Opening phrases.
Receiving & Normalizing Feedback
Feedback mirror - seeing yourself through others' eyes. Building feedback culture. Delivery and receiving scenarios.
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This course includes:
- 3 modules
- Certificate upon completion
- Full lifetime access