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Conflict Resolution

Building Psychological Safety

Create team environments where people feel safe to speak up, take risks, and learn.

intermediate
3 modules

About This Course

Learn to build psychologically safe team environments based on Timothy Clark's four stages model and Google's Project Aristotle findings. Develop leader behaviors that build safety and systems that reinforce open communication.

What You'll Learn

  • Define psychological safety and its four stages
  • Assess current team psychological safety levels
  • Model vulnerability and normalize productive failure
  • Create structures that reinforce safe communication

Course Content

1

The Safety Foundation

Trust thermometer - measuring team temperature. Timothy Clark's 4 stages: Inclusion, Learner, Contributor, Challenger.

2

Leader Behaviors That Build Safety

Safety-building vs. safety-destroying behaviors comparison. Phrases that create openness. Leading with vulnerability.

3

Systems & Structures

Safety-building practices for meetings, feedback loops, failure reviews. Building safety over time. Team assessment.

Building Psychological Safety
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This course includes:

  • 3 modules
  • Certificate upon completion
  • Full lifetime access