AI & Efficiency
Understanding AI Agents
Move beyond simple prompts to understand how AI agents work and when to use them.
intermediate
3 modules
About This Course
Move beyond simple prompts to understand how AI agents work. Learn the difference between a chatbot and an agent, when agents add value, and how to effectively work with agentic AI systems in your daily work.
What You'll Learn
- Distinguish between simple chatbots and AI agents
- Explain the agent loop: Mission
- Scan
- Think
- Act
- Learn
- Identify agent capability levels (0-3)
- Recognize when agents are appropriate vs simple prompts
Course Content
1
From Chatbots to Agents
What makes an AI system an agent vs a simple LLM chatbot
2
Agent Capabilities & Tools
How agents interact with external tools, data, and systems
3
Working Effectively with Agents
Goal setting, monitoring, intervention, and building trust with AI agents
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This course includes:
- 3 modules
- Certificate upon completion
- Full lifetime access